CREDIT 
who needs it?
How consumers use credit, how they pay
bills, and when tenants pay rent, all affect the ability to obtain credit or rent
housing in the future.
If you are applying for credit, have been denied credit, or just want to know what
credit information is available about you or someone you might rent to, you should first
know the law.

The Federal
Fair Credit Reporting Act
FCRA,
as amended September 30, 1997, with the Consumer Credit Reform Act (Amendments) allows
Credit Reporting Agencies (CRAs) to assemble personal credit information and disseminate
the data to subscribers with a legitimate business purpose. It also guarantees certain
individual rights by regulating how your credit information can be collected and sold.
You can read the entire act or check the key revisions
contained in the Amendment that effects landlords and tenants in this RHOL credit web.
We have compiled the the following general information
from various sources to explain the purpose of a credit reporting agency, the steps
necessary to obtain the information in y credit file and other facts on how credit
information from Credit Reporting Agencies may be used.
Credit Reporting Agencies
Credit reporting agencies (CRA) or credit bureaus,
are companies that gather detailed information on how consumers use their credit, then
sell this information to credit granting companies such as banks, retailers, credit card
companies - and recently a great many landlords. The CRA may also require credit granting
businesses to reciprocate by regularly supplying (often monthly) their credit experience
with an individual. In most cases that compilation is derived automatically from a
business accounts receivable database and electronically transferred to the CRA. If a
payment was due on the first, but wasn't paid until the fifteenth, the CRA would have that
information in their credit file by the following month.
There are now three major CRAs: Equifax, Experian,
(formerly TRW), and Trans Union, (formerly a railroad), who have compiled large databases
of the information collected by local credit bureaus. They sell access to their data in a
manner regulated by the FCRA. The CRAs were originally regional, and because of their
relationships with local credit bureaus, their databases may not all contain the same
information.
The information that is sold by credit granting
companies is usually assembled in a standardized, automated and coded format called consumer
credit reports (CCRs). The CRA does not actually grant credit, the information they
sell from a credit file helps subscribers decide to grant or withold credit.
Credit grantors usually subscribe to a CRA by paying a
membership fee and a small additional fee for each credit report they receive. An
indivedial's credit file should only be available to those companies who have a legitimate
business purpose for access to the information.
In addition to credit grantors, there may be potential
employers, landlords, or insurance underwriters, who request information from a credit
file. RHOL landlord members can purchase credit reports through our organization as a part
of their tenant screening process.
Credit File
Information
The CRA includes the following information in a credit file:
 | General identification information that includes social security number, address,
previous address and marital status. |
 | Employer's name, address, and your estimated income when available. |
 | Payment history that includes the names of an individual's creditors, how much and what
kind of credit they are using (installment, open, revolving), and how they are repaying or
have repaid the credit (payments on time or late, delinquent balance). |
 | Collection accounts or those that have been written off as bad debts. |
 | Inquires of a credit file, such as the names of credit granting businesses who have
requested the credit history in the last six months, and employers who have requested a
report for employment purposes in the last two years. |
 | Public record information that includes any judgements, bankruptcies, foreclosures, and
tax liens. |
There is a time limit for reporting negative
information in a credit file. According to the Federal Fair Credit Reporting Act,
delinquent payments can be reported for no more than seven years; personal bankruptcies
for no more than ten years.
Obtaining Your Own
Credit Report
The FCRA also allows you to review information in your
credit file at the credit bureau or agency. If you have been denied credit based on
information in your credit report, the credit grantor must advise you of that fact, and
provide you with the name and address of the credit reporting agency making the report.
When you receive the credit grantor's response, you may send a copy of the letter to your
local credit reporting agency and request information in your credit file. If you do so
within 30 days there can be no charge to you.
If you have been denied credit or housing based on a
credit report, and you request your credit report from one of the three major credit
reporting agencies, you may want to request copies of your credit file from the other two
major CRAs. Remember their data may differ, so obtaining copies of your credit file from
all CRAs will help prevent inaccurate reporting. You may also write the CRA and request an
appointment to review your credit report.
If you have not been denied credit, but simply want to
know what information is in your credit file, you may write or call the credit reporting
agency. The CRA should verify who you are by asking for identifying information, such as
current address and social security number, before it releases the credit information. You
may be charged a fee ranging from $5 to $20 or more for the credit report. A typical price
recently advertised on the Internet is $14.95. Remember, if you were recently denied
credit or housing, there may not be any charge. There is usually more than one CRA in your
area that maintains a credit file on you, so it may pay to contact the other CRAs for all
the available information.
 | CBI/Equifax Credit Information Service, PO Box 740241, Atlanta GA 30374-2041
800-685-1111 |
 | Experian (TRW) Consumer Assistance, P.O. Box 949, Allen, TX 75002
800-682-7654 |
 | Trans Union Consumer Relations, P.O. Box 390, Springfield,
PA 19064 MASS 800-888-4213 All other: 800-858-8336 |
Correcting Credit
File Information
After receiving and reviewing your credit file, you
might find information that you believe is incorrect. If that happens you may write the
credit reporting agency and request that they check and verify any information you
dispute.
The CRA is required by the Fair Credit Reporting Act to
check the claim within a "reasonable period," usually 60 days. If the disputed
item is wrong, the CRA must correct it. If the CRA cannot verify the disputed item, it
must delete it from your credit file. An item might also be deleted if the CRA asked the
credit grantor who had reported it to check the disputed claim but did not receive a
response within a reasonable time. However, if the CRA later finds that it did report the
deleted item correctly, this item may again be reported. Generally, the CRA will advise
you of whatever action it takes regarding the disputed claim.
If a correction is made, you should request that the CRA
send a notice of the correction to any creditor who has checked your credit file in the
past six months. If you question an item in your credit file that the CRA has told you it
will not change, you may send a 100 word, or less, comment explaining your side of the
story, which the CRA is required by federal law to send to any future inquirers.
Credit File Confidentiality
Because confidentiality of your credit file is required
by the FCRA, the federal government takes a strong position in ensuring that companies who
request information from your credit file keep the information confidential. The
substantial fines and penalties for anyone who violates the FCRA have been increased with
the September 30, 1997 Amendment.
The Federal Trade Commission (FTC), which oversees the
FCRA, charged one of the major credit reporting agencies with the unauthorized use of
credit files to create prescreened mailing, or telemarketing lists, without a subsequent
offer of credit to every other person whose name appeared on the list.
The FTC also charged a company, that purchased consumer
credit information and resold it to others, with failing to insure that purchasers of this
information had legally permissible purposes for obtaining credit information. According
to the Commission, the FCRA requires credit bureaus to have reasonable procedures to
ensure that only those with permissible purposes obtain credit reports.
In a recent case, one of the three major CRAs was
offering credit reports over the Internet to individuals without an adequate means of
verifying the identity of the person requesting the information. They have ceased and
desisted.
Before RHOL will release a copy of a tenant's credit
report we must have a signed authorization in our possession. In most cases, an
application to rent a property contains permission to verify information and check credit.
RHOL landlord members sign an agreement that allows them to fax a signed copy to us.
Credit Repair Companies
When someone has been denied housing or credit based on
information found in their credit file, they may be tempted by the wild claims from credit
repair companies promising to fix your credit. Some of them advertise
regularly on TV and make it sound as if they can fix anything. They usually charge high
fees for their service and allege they can remove any negative information from anyone's
credit history. However, you can generally do anything a credit repair company can do
yourself for free or only a few dollars, .
Here's how: Credit repair companies
usually rely on the section in the FCRA that allows you to request that a CRA re-verify
any disputed claim in your credit file. Because the FCRA requires the CRA to check these
claims within a reasonable period, credit repair companies try to overwhelm the system by
sending so many verification letters to the CRA all at once that it becomes impossible to
check all the claims within a reasonable period. In that event, they are forced to delete
the negative information.
To help protect the validity of their data, many CRAs
now consider re-verification checks requested by credit repair companies
"frivolous," which means they may not be required to reinvestigate the disputed
information. However, personal requests from you must be acted on.
Rebuilding Your Credit File
Generally, seven to ten years time is the only thing
that will "fix" your credit report. Information in your credit file will only be
changed if items are actually wrong, or beyond the seven (or ten) year reporting period,
required under federal law. However, there are measures you can take to improve your
chances for receiving credit in the future, even if you have been denied credit and find
negative information in your credit file at the CRA.
 | Catching up with payments: There is no substitute for paying bills on time. If
you have received credit in the past but have made late or delinquent payments, you may
wish to contact your creditors directly and request a reduced payment plan with them. |
 | Pay judgements: Any judgement against you that is part of the public
record is reported on your credit report. Judgements may also be reported as paid, which
removes most of the negative connotation. When a tenant is evicted for non-payment of
rent, there is usually a money judgement granted to the landlord at the same time. |
 | Write letters of explanation: If your credit was damaged as a result of
a medical emergency or divorce, write a short explanation to be attached to your file. |
If your best efforts are unsuccessful, consider
contacting a credit counseling service like the nonprofit Consumer Credit Counseling
Service (CCCS), which has chapters in many cities, or the Credit Guard of America Web page. But be
careful who you deal with. Some credit counseling organizations, even some that are
nonprofit, may charge large fees and perform services of little or no value.
A reputable counseling service will work with you and
your creditors to establish a payment plan at a minimal extra cost to you, and help you
budget your money as well. Tenants in trouble may also consult with Dispute Resolution and
Mediation Services for help with late rent problems.
Securing a credit card
If you have negative information in your credit file
that prevents you from getting a traditional credit card, you might consider obtaining a
secured credit card like those so often advertised on TV. Unlike traditional credit card
accounts, a secured credit card requires that you deposit money in a bank, savings and
loan company, or other financial institution which then becomes your line of credit. Your
money in the savings account is held by the bank.
Before considering this option, you should check for any
processing fees, the interest rate of the card, as well as what interest you will receive
from the savings account. If you pay your secured credit card bills in a timely manner,
you might consider applying for a traditional credit card, after a year or so.
Cosigner or Guarantor
If you cannot get a loan or other credit on your own, or
if a landlord refuses to rent to you based on credit, you may want to ask a family member
or relative, who has a good credit history, to cosign with you. A guarantor accepts the
responsibility for payment if you do not. As a result, you become a better credit risk to
the credit granting company. Paying the cosigned account on time should also add more
positive information to your credit file with a CRA.
Tenant Screening With
CCRs
Any landlord who hands over the keys to a valuable real
estate investment without checking out the tenant, is doomed to failure. There are various
methods now available to verify the information on an application, including: drug
arrests, criminal records and eviction history. To find out more about how landlords and
property managers also use Consumer Credit Reports for tenant selection, you may want to
visit our credit and tenant screening pages

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